VV TRADING -

Terms And Conditions

VV

TRADING

TERMS AND CONDITIONS

PURCHASE:

CLIENT MUST TAKE INTO CONSIDERATION THAT VV TRADING LLP IS BUYING FLOWERS FROM THE FLOWER AUCTION DIRECTLY FOR WHAT MAKES THE PRICES CHANGE FREQUENTLY.

PAYMENT:

VV TRADING LLP IS WORKING ON THE PRE-PAYMENT TERMS WITH ALL OF THE NEW CUSTOMERS.

IT IS UP TO COMPANY’S ACCOUNTING AND CREDIT DEPARTMENT DO DECIDE WHEN AND ON WHICH CONDITIONS TO ISSUE THE CREDIT.

ALL THE INVOICE MUST BE PAID TO THE COMPANY’S BANK ACCOUNT BEFORE THE START OF FLOWER REQUEST PROCESS.

SPOILAGE:

DUE TO THE PERISHABLE NATURE OF FLOWERS, YOU MAY EXPERIENCE ANY OCCASIONAL PROBLEM WITH YOUR SHIPMENT. IF THIS OCCURS FOR ANY REASON, PLEASE REFER TO THE FOLLOWING GUIDELINE:

REPORT OF ANY PROBLEM THAT MAY LEAD TO THE CREDIT REQUEST TO YOUR ACCOUNT REPRESENTATIVE WITHIN 24 HOURS OF PRODUCT ARRIVAL.

YOU MUST SUBMIT A CREDIT REQUEST LETTER CONFIRMING THE PROBLEM NO LATER THAN 2 DAYS AFTER ARRIVAL OF THE PRODUCT. THE LETTER MUST HAVE THE FOLLOWING RELEVANT INFORMATION ON IT.

AWB NUMBER FOR THE SHIPMENT

INVOICE NUMBER

FLOWER TYPE AND VARIETY

NUMBER OF STEMS OR BUNCHES TO BE CLAIMED

TOTAL AMOUNT OF THE CREDIT TO BE REQUESTED

DESCRIPTION OF THE PROBLEM

PICTURES OF THE FLOWERS. INCLUDING BAR CODE IF IT EXISTS

NUMBER OF PICTURES SHOULD BE ACCORDING TO THE CLAIM SIZE.

WE WILL HAVE TO DECLINE ANY CLAIM REPORT RECEIVED AFTER 48 HOURS OF ARRIVAL OF THE PRODUCT.

TRANSPORTATION DELAYS, BOX SHORTAGES, BOX DAMAGE AND HEATING CAUSED BY CARRIERS ARE THE RESPONSIBILITY OF YOUR CHOSEN FREIGHT OR AIR CARRIER. VV TRADING LLP MAY HANDLE THE PROCESS, BUT WILL ADDRESS CLAIMS DIRECTLY TO THE SHIPPER.

VV TRADING LLP IS RESPONSIBLE ONLY FOR THE FLOWERS AMOUNT DUE TO QUALITY PROBLEMS CAUSED IN THE ORIGIN. VV TRADING LLP CANNOT BE RESPONSIBLE FOR THE THIRD PARTY NEGLIGENCE AND WILL NOT ASSUME ANY CLAIM FOR TRANSPORTATION COSTS, CUSTOMS EXPENSES OR LOST PROFITS IN ANY SITUATION.

VV TRADING LLP RESERVES THE RIGHT TO APPROVE ANY REQUEST FOR A CREDIT AND ALSO THE AMOUNT OF IT.

VV TRADING LLP DOES NOT AUTHORIZE THE CUSTOMER TO DEDUCT A CREDIT AGAINST OPEN OR UNPAID INVOICES; VV TRADING WILL ANALYZE THE CASE AND WILL DO THE DEDUCTION ONLY AFTER FILLING ALL THE PROCEDURES AND AFTER CREDIT APPROVAL.

VV TRADING © 2010